Cutting-edge innovation,
nationwide
With years of proven expertise, Babcom specializes in establishing, managing, and operating customer service, back-office, technical support, and sales centers, tailored seamlessly to our clients’ evolving needs. The company ensures seamless service continuity across its nationwide centers, offering a variety of innovative solutions that provide a broad, unique, and flexible operational infrastructure. Driven by an exceptional and diverse team, we guarantee a high-quality, precise service experience that delivers the vital, human touch your varied needs require. By combining technological innovation with a deeply committed team, we act as true partners in your support and operational journeys, turning every challenge into an achievable reality. Founded in 2008 by Imad Telhami in partnership with the late Dov Lautman, Babcom Centers was founded with the strategic vision of providing quality employment opportunities in Israel’s peripheral regions. What began as a pioneering social and business vision has grown into a nationwide success. Today, a wide range of Israel’s leading organizations benefit from the premium services and innovation delivered by Babcom’s Centers.
Today, the company employs approximately 5,000 employees across 30 sites nationwide, Babcom spans from north to south, constantly innovating to provide customized solutions for every client.
Every reason to dream big.
The Babcom Group
The Babcom Group is an ecosystem of companies specializing in technological, operational, and business services, operating in perfect synergy. Each company brings its own unique expertise, coming together to create substantial value and tailored solutions for the evolving needs of businesses and organizations locally and globally. In 2011, Matrix joined Babcom as a strategic partner.
SQ – Acquired by Babcom in 2020, SQ delivers innovative, modular solutions powered by data and research. These unique tools empower organizations to optimize their business and operational results in key areas such as: Service, sales, marketing, digital, employee management and retention. The company’s activities are anchored in the unique SQM methodology developed in-house, which integrates proven empirical research, predictive business models, advanced technology, and extensive practical expertise.
Babcom Centers is the Group’s BPO arm, specializing in the establishment, management, and operation of service, sales, collections, surveys, technical support ecosystems, and more.
With 17 years of experience, Babcom Centers serves Israel’s largest and most prominent market leaders, delivering a comprehensive and cutting-edge technological framework.
Babcom HighTech, active since 2010, delivers cutting-edge tech and operational solutions that help high-tech companies and startups streamline workflows, shorten time-to-market, and scale operational agility across AI, Cyber, IT Support, Fintech, Data Analytics, IoT, and more.
Babcom Tech delivers absolute flexibility in adapting to evolving demands, fast time-to-market, and highly trained talent. Offering bespoke services for projects of all scales, we specialize in cutting-edge BPO (operations, support, administration), information security, SOC/NOC management, AI and Data Annotation, IT and Help Desk services, QA and software testing, as well as IoT solutions and field engineering.
Babcom’s Core Values
The vision
Babcom was founded on a vision that believes true business excellence is built upon strong social values. We believe this approach is the key to guarantee sustainable success for our clients and our workforce. We have established profound relationships with various communities throughout Israel, fostering a positive impact that drives success for everyone involved. For the communities, we offer a pathway to employment and self-fulfillment; for us, they constitute the vital human capital that shapes our organizational identity.
The mission
Together, we are committed to being your long-term partners, guaranteeing seamless, high-quality, and efficient service continuity with smart solutions and a human touch.
Partnerships and Recognition
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